Twelve Whales LLC has been flagged by Central Bank of Ireland for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
The onboarding at Twelve Whales LLC was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Wide product range|Great customer service|Reliable uptime|Intuitive for beginners
Cons: Would like more payment methods|Inactivity fee applies after 12 months
Twelve Whales LLC has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Customizable dashboard|No hidden fees|Tax reports included|Dedicated account manager
Cons: Some tools only available on higher tiers|Inactivity fee applies after 12 months
I opened an account with Twelve Whales LLC for about three months ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Regular updates|Regular platform improvements|Portfolio tracking tools|No hidden fees
Cons: Spreads widen during volatile periods
I invested $1,000 with Twelve Whales LLC after seeing their professional-looking website. At first, everything seemed fine - they showed me impressive returns on my dashboard. But when I tried to withdraw, they kept making excuses. First it was "processing time," then "verification needed," then "you need to pay a tax fee first." I never got my money back. I have since reported them to Financial Market Authority.
Pros: Initially responsive customer service
Cons: No regulatory oversight|Money disappeared|Fake testimonials
This company appears on the IOSCO I-SCAN international warnings list. Over 68 financial regulators worldwide contribute to this database. While being listed doesn't automatically mean fraud, it's a significant red flag that potential investors should take seriously. Do your research thoroughly.
Cons: Flagged by international regulators|Due diligence required
The spread at Twelve Whales LLC is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after reading several online reviews and initially thought the platform was good - until I started trading seriously.
Pros: Reliable uptime|Market news feed|Wide product range
Cons: Charting tools need more indicators
I trusted Twelve Whales LLC with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Segregated accounts|Stable platform|High security standards
Cons: No dark mode on mobile
After using Twelve Whales LLC for a few weeks now, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Quick verification|Dedicated account manager|Regular updates
Cons: Withdrawal takes 1-2 business days|Would like more payment methods
Twelve Whales LLC changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Clean UI|Fast deposits|Excellent charting
Cons: No live chat on mobile|Help articles are sometimes vague
I am in a dispute with Twelve Whales LLC over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Wide product range|Fast execution|Economic calendar|No hidden fees
Cons: No live chat on mobile