TS Traders has been flagged by Financial Services Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
The reporting at TS Traders is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Two-factor authentication|Instant funding
Cons: Minor UI glitches occasionally
I have been trying to close my account with TS Traders for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Clean UI|Reliable uptime|Responsive team
Cons: Cannot customize dashboard fully|Currency conversion fee exists
The mobile app from TS Traders is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: API access|Copy trading available|Personal attention|Low minimum deposit
Cons: Limited social trading features|No live chat on mobile
TS Traders has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Professional team|Tax reports included
Cons: Help articles are sometimes vague
KYC with TS Traders is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Great customer service|Regular platform improvements|Real-time alerts
Cons: Mobile app could be improved|Charting tools need more indicators
TS Traders seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Fast deposits|Segregated accounts|Real-time alerts
Cons: Limited ETF selection|Limited social trading features
Do not believe the bonus offer from TS Traders. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited after hearing about them at a conference and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Copy trading available|Regular platform improvements|Fast support response
Cons: Alert system is basic|Research section could be deeper
I was contacted by TS Traders through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.
Pros: Professional looking website
Cons: Lost entire investment|Reported to authorities|Unresponsive
I found TS Traders while looking for alternatives to my previous provider and the initial impression was positive. But for about ten months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Fast support response|Intuitive for beginners
Cons: No phone support on weekends
After seeing ads for TS Traders online, I investigated. The company is listed in the IOSCO I-SCAN warnings database and has been flagged by Financial Services Authority. Their website looks professional but that means nothing - many scam operations invest heavily in appearance. Always check the regulatory warnings before investing.
Cons: Not registered with regulators|Unrealistic promises