Trustern Invest has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I had a dispute with Trustern Invest and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Easy withdrawals|Competitive fees|Customizable dashboard|Dedicated account manager
Cons: No phone support on weekends
For anyone considering Trustern Invest, please be aware that this company has been flagged by Financial Markets Authority. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.
Cons: Listed in IOSCO I-SCAN|May not be authorized in your jurisdiction
I lost a significant amount because Trustern Invest did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Good analytical tools|Low minimum deposit
Cons: No integrated tax optimization
I signed up with Trustern Invest through my accountant's suggestion and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Multi-currency support|Quick verification|Clean UI
Cons: Some tools only available on higher tiers
After for nearly two years with Trustern Invest, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Social trading features|Low minimum deposit
Cons: Alert system is basic
I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Trustern Invest has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.
Cons: Unauthorized firm|Found in IOSCO warnings database
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Trustern Invest recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: API access|Clean UI
Cons: No fractional shares
What really bothers me about Trustern Invest is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them from a review site like this one and I fell for the polished exterior. Never again.
Pros: Dividend tracking|Multiple order types|No hidden fees|Full transparency
Cons: Would like more payment methods|Withdrawal takes 1-2 business days
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Trustern Invest said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Dividend tracking|Market news feed|Multi-device support
Cons: Withdrawal takes 1-2 business days
The platform itself is okay, but the customer service at Trustern Invest is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Wide product range|Intuitive for beginners|Demo account available
Cons: Onboarding videos are outdated|Account statements could be more detailed