Trustchain (trustchain.vip) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: trustchain.vip.
My withdrawal from Trustchain (trustchain.vip) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since last summer of being strung along.
Pros: Stable platform|Fast support response|Personal attention|Detailed reporting
Cons: Onboarding videos are outdated
Opened my account with Trustchain (trustchain.vip) when my bank disappointed me and I searched for alternatives and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Multiple order types|Good analytical tools
Cons: Currency conversion fee exists|Help articles are sometimes vague
I experienced a security concern with my Trustchain (trustchain.vip) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Personal attention|Helpful community forum|Risk management tools|High security standards
Cons: Cannot customize dashboard fully
What really bothers me about Trustchain (trustchain.vip) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them through my accountant's suggestion and I fell for the polished exterior. Never again.
Pros: Competitive fees|No hidden fees|Social trading features|Market news feed
Cons: Charting tools need more indicators|Could offer more webinars
The mobile app from Trustchain (trustchain.vip) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Multi-currency support|API access|Segregated accounts
Cons: Alert system is basic|Cannot customize dashboard fully
I found Trustchain (trustchain.vip) through a podcast recommendation and the initial impression was positive. But for a few weeks now later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Multi-device support|Real-time alerts
Cons: None so far|Slow to add new assets