Cryptocurrency Exchanges

Trust Chain Capital

1.6 (12 reviews)
🇬🇧 United Kingdom
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1.6
12 reviews
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About Trust Chain Capital

Trust Chain Capital has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Shocking lack of professionalism

S
Susan W.
4 days ago

The onboarding at Trust Chain Capital was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.

Pros: Risk management tools|Professional team|Clean UI|Economic calendar

Cons: Minor UI glitches occasionally|Cannot customize dashboard fully

They upsell insurance you do not need

K
Kevin A.
1 months ago

I referred a friend to Trust Chain Capital after comparing multiple platforms. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

Pros: Professional team|High security standards|Automated trading options|Helpful community forum

Cons: Minimum deposit could be lower|No dark mode on mobile

Minimum withdrawal amount too high

J
Jessica X.
1 months ago

I had high hopes for Trust Chain Capital from a review site like this one, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.

Pros: Great customer service|Professional team|Personal attention

Cons: Slow to add new assets

Check regulatory status before investing

W
William I.
3 months ago

For anyone considering Trust Chain Capital, please be aware that this company has been flagged by Financial Conduct Authority. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.

Cons: Appears in regulatory warnings database|Uncertain regulatory status

Banned for no reason

O
Oliver N.
4 months ago

I signed up with Trust Chain Capital after doing extensive research and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

Pros: Good analytical tools|Clean UI

Cons: Spreads widen during volatile periods

Proceed with extreme caution

O
Oliver H.
4 months ago

I was about to invest with Trust Chain Capital but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Conduct Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.

Cons: Flagged by Financial Conduct Authority|Cannot verify credentials

No MT4/MT5 export

R
Robert W.
6 months ago

I have been trying to close my account with Trust Chain Capital for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

Pros: Automated trading options|Full transparency

Cons: Desktop app not available on Linux

Slippage always against the client

B
Brooke M.
6 months ago

I wanted to transfer my portfolio from another broker to Trust Chain Capital. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.

Pros: Risk management tools|Wide product range|Good mobile app

Cons: Some tools only available on higher tiers

False advertising at its finest

T
Thomas E.
8 months ago

Do not be fooled by the professional-looking website. Behind the scenes, Trust Chain Capital is disorganized and incompetent. I found them after attending a webinar they hosted and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.

Pros: Comprehensive tools|Real-time alerts|Good mobile app|High security standards

Cons: No live chat on mobile

Absolutely dreadful

J
Jessica H.
8 months ago

Opened my account with Trust Chain Capital from a blog post comparing services and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.

Pros: Instant funding|Real-time alerts

Cons: Cannot customize dashboard fully