TRUST ASSETS PRO has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I found TRUST ASSETS PRO while looking for alternatives to my previous provider and the initial impression was positive. But for about three months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Educational resources|Professional team|Wide product range
Cons: Slow to add new assets|Wait times can be long during peak hours
I had high hopes for TRUST ASSETS PRO after hearing about them at a conference, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Reliable uptime|Professional team|Helpful community forum
Cons: Currency conversion fee exists|Limited demo account features
I am in a dispute with TRUST ASSETS PRO over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: No hidden fees|Segregated accounts|Wide product range|Market news feed
Cons: Cannot customize dashboard fully|Alert system is basic
After using TRUST ASSETS PRO for about three months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Demo account available|Instant funding
Cons: No live chat on mobile
I lost a significant amount because TRUST ASSETS PRO did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Regular updates|Smooth onboarding|API access
Cons: Inactivity fee applies after 12 months|Website design could be more modern
Several red flags with TRUST ASSETS PRO: (1) They promise unrealistically high returns, (2) They're not registered with Financial Conduct Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.
Cons: Not registered with regulators|Unrealistic promises
The platform at TRUST ASSETS PRO is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since last summer of dealing with this, I have had enough.
Pros: Clear documentation|Smooth onboarding|Market news feed
Cons: Help articles are sometimes vague|Website design could be more modern
I have been trying to close my account with TRUST ASSETS PRO for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Quick verification|Tax reports included|Two-factor authentication
Cons: Inactivity fee applies after 12 months
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. TRUST ASSETS PRO recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Fast deposits|Personal attention
Cons: No crypto staking|Wish they had more educational resources
TRUST ASSETS PRO has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Fast deposits|Social trading features|Intuitive for beginners|High security standards
Cons: Wait times can be long during peak hours