TrueCanTrust Canada has been flagged by Ontario Securities Commission for "Unregistered/Unlicensed entity offering financial products or services". TrueCanTrust Canada found at http://truecantrust.com/ is not registered in Ontario to engage in the business of trading in securities. This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I had a dispute with TrueCanTrust Canada and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Responsive team|Copy trading available|Great customer service
Cons: Limited demo account features|Help articles are sometimes vague
What really bothers me about TrueCanTrust Canada is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them through a forum discussion and I fell for the polished exterior. Never again.
Pros: Great customer service|Fast execution|No hidden fees
Cons: Limited cryptocurrency options
After using TrueCanTrust Canada since I retired last year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Instant funding|Multi-device support
Cons: Live chat only during business hours|Limited cryptocurrency options