True Capital Pro has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: +1800 799 7635, +6498849731
Addresses: Suite 305 Griffith Corporate Centre PO Box 1510 Beachmont Kingstown St Vincent and the Grenadine; 71-75 Shelton Street Covent Garden London WC2H 9JQ England This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.truecapitalpro.com.
The hidden fees at True Capital Pro are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Detailed reporting|Fast support response|Personal attention
Cons: Website design could be more modern
I am in a dispute with True Capital Pro over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Professional team|Multi-currency support|Transparent fees
Cons: Slow to add new assets|No integrated tax optimization
The reporting at True Capital Pro is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Regular platform improvements|Fast execution|No hidden fees
Cons: Could offer more webinars
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. True Capital Pro recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Responsive team|API access
Cons: Onboarding videos are outdated
Opened my account with True Capital Pro through a financial advisor and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Reliable uptime|Real-time alerts
Cons: Slow to add new assets
My withdrawal request from True Capital Pro has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Market news feed|Stable platform|Regular platform improvements
Cons: Slow to add new assets|No phone support on weekends
I joined True Capital Pro after doing extensive research and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Easy withdrawals|Multiple order types
Cons: Slow to add new assets|Live chat only during business hours