Tronmarkets has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 0408644464 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.tronmarkets.com.
I gave Tronmarkets a fair chance. After since early this year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Quick verification|Real-time alerts|Easy withdrawals
Cons: Mobile app could be improved|None so far
Do not be fooled by the professional-looking website. Behind the scenes, Tronmarkets is disorganized and incompetent. I found them when my bank disappointed me and I searched for alternatives and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Dedicated account manager|Customizable dashboard|Reliable uptime
Cons: Alert system is basic|No live chat on mobile
After since I opened my account last year with Tronmarkets I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Low minimum deposit|Automated trading options|High security standards
Cons: Cannot customize dashboard fully
After spending for over three years trying to make Tronmarkets work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Easy withdrawals|Reliable uptime|Tax reports included
Cons: No crypto staking
Tronmarkets changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Stable platform|High security standards|Two-factor authentication|Smooth onboarding
Cons: Minor UI glitches occasionally|Website design could be more modern
The reporting at Tronmarkets is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Reliable uptime|Good analytical tools|Wide product range
Cons: Minor UI glitches occasionally
I am in a dispute with Tronmarkets over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Risk management tools|Competitive fees
Cons: Alert system is basic
I wanted to transfer my portfolio from another broker to Tronmarkets. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Multi-device support|Copy trading available|Stable platform|Reliable uptime
Cons: Website design could be more modern|Desktop app not available on Linux