Trident Assets has been flagged by The Dutch Authority for the Financial Markets for "Fraud and Other Types of Misconduct". The Netherlands Authority for the Financial Markets (AFM) warns consumers not to respond to offers from Trident Assets. This company is a suspected boiler room, a form of online investment fraud. Trident Assets has approached persons without being asked, to offer them investment proposals. A boil... This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: https://assetstrident.com/.
I found Trident Assets after reading several online reviews and the initial impression was positive. But since the beginning of the year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Detailed reporting|No hidden fees
Cons: None so far|Help articles are sometimes vague
Trident Assets has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: No hidden fees|Risk management tools
Cons: Withdrawal takes 1-2 business days|Slow to add new assets
The only good thing about Trident Assets is that they remind you why regulation matters. I found them after attending a webinar they hosted. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Transparent fees|Segregated accounts|Two-factor authentication
Cons: Limited ETF selection|Alert system is basic