Trezor Group has been flagged by British Columbia Securities Commission for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Trezor Group has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.
Cons: Flagged by British Columbia Securities Commission|Cannot verify credentials
The only good thing about Trezor Group is that they remind you why regulation matters. I found them after comparing multiple platforms. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Social trading features|Great customer service|Portfolio tracking tools
Cons: Help articles are sometimes vague
The spread at Trezor Group is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after comparing multiple platforms and initially thought the platform was good - until I started trading seriously.
Pros: Great customer service|Copy trading available
Cons: Help articles are sometimes vague
I lost a significant amount because Trezor Group did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Wide product range|Smooth onboarding|Transparent fees
Cons: Would like more payment methods|No live chat on mobile
After for about ten months with Trezor Group, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Great customer service|Professional team|Portfolio tracking tools
Cons: Help articles are sometimes vague
I gave Trezor Group a fair chance. After for the past year and a half of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Easy withdrawals|Great customer service|No hidden fees
Cons: Onboarding videos are outdated
I closed a profitable position at Trezor Group and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Quick verification|Fast execution
Cons: Currency conversion fee exists|No fractional shares
My card was charged twice by Trezor Group on the same day. I had to dispute it with my bank. Trezor Group then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Clear documentation|Personal attention
Cons: Research section could be deeper|Limited demo account features
Opened my account with Trezor Group through a podcast recommendation and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: High security standards|Full transparency|Excellent charting|Customizable dashboard
Cons: Research section could be deeper
I signed up with Trezor Group through my accountant's suggestion and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Fast execution|API access
Cons: Wait times can be long during peak hours