Trenovia Group has been flagged by Autorité des marchés financiers for "Unregistered/Unlicensed entity offering financial products or services". Trenovia Group is not registered with the Autorité des marchés financiers (AMF) and is not authorized to solicit investors in Québec. This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: trenoviagroup.com.
I am in a dispute with Trenovia Group over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Reliable uptime|Risk management tools|Portfolio tracking tools|Demo account available
Cons: Email notifications too frequent
I was about to invest with Trenovia Group but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Autorité des marchés financiers has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Not registered with regulators|Unrealistic promises
I had a dispute with Trenovia Group and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Automated trading options|Intuitive for beginners|Clear documentation
Cons: Limited ETF selection
I was contacted by Trenovia Group through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.
Pros: Initially responsive customer service
Cons: Cannot withdraw funds|Not regulated|Pressure tactics
I requested my data from Trenovia Group under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Two-factor authentication|Low minimum deposit|Good analytical tools
Cons: Research section could be deeper
Trenovia Group changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Demo account available|Multi-device support|Responsive team|High security standards
Cons: Account statements could be more detailed
After for a few weeks now with Trenovia Group, I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Intuitive for beginners|Two-factor authentication|Clear documentation
Cons: Mobile app could be improved|Account statements could be more detailed
Customer support at Trenovia Group seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Detailed reporting|Helpful community forum|Automated trading options
Cons: Limited demo account features