Treasure Bay / TBC Gulf Capital has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Note: This entity is not connected or associated with Australian financial services licensee Treasure Bay Capital Pty Ltd ACN 161 462 139 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.tbcfx.com.
I referred a friend to Treasure Bay / TBC Gulf Capital from a review site like this one. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Detailed reporting|Transparent fees|Market news feed
Cons: No fractional shares|Wait times can be long during peak hours
Customer support at Treasure Bay / TBC Gulf Capital seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Multi-device support|Demo account available|No hidden fees
Cons: Mobile app could be improved|Inactivity fee applies after 12 months
I opened an account with Treasure Bay / TBC Gulf Capital for a few weeks now ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Risk management tools|Segregated accounts|Good analytical tools|Easy withdrawals
Cons: Currency conversion fee exists
I had high hopes for Treasure Bay / TBC Gulf Capital through a forum discussion, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Quick verification|Smooth onboarding
Cons: Wish they had more educational resources
I gave Treasure Bay / TBC Gulf Capital a fair chance. After for the past year and a half of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Market news feed|Responsive team|Clear documentation
Cons: Spreads widen during volatile periods|No dark mode on mobile
Do not use Treasure Bay / TBC Gulf Capital for anything serious. I used them since I opened my account last year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Clean UI|Social trading features|High security standards
Cons: No crypto staking
I lost a significant amount because Treasure Bay / TBC Gulf Capital did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Two-factor authentication|Easy withdrawals|Regular platform improvements|Easy to use platform
Cons: Limited cryptocurrency options
I closed a profitable position at Treasure Bay / TBC Gulf Capital and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Multi-device support|Helpful community forum|Low minimum deposit|Stable platform
Cons: Live chat only during business hours
Where do I even begin with Treasure Bay / TBC Gulf Capital? for the past six months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Regular platform improvements|Risk management tools|Dedicated account manager
Cons: Minimum deposit could be lower|Live chat only during business hours
The hidden fees at Treasure Bay / TBC Gulf Capital are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Multiple order types|Risk management tools|Responsive team|Dedicated account manager
Cons: No phone support on weekends|Slow to add new assets