Cryptocurrency Exchanges

Tradock

1.3 (15 reviews)
🇨🇦 Canada
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1.3
15 reviews
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About Tradock

Tradock has been flagged by Autorité des marchés financiers for "Unregistered/Unlicensed entity offering financial products or services". Tradock is not registered with the Autorité des marchés financiers (AMF) and is not authorized to solicit investors in Québec.

Last known city: Lancy, Switzerland This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: tradock.io.

Customer Reviews

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Unresponsive and unhelpful

M
Max O.
1 weeks ago

Tradock locked my account without warning and demanded documents I had already submitted. for nearly two years later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

Pros: Full transparency|Instant funding|No hidden fees

Cons: Onboarding videos are outdated

A joke of a company

R
Robert Y.
3 weeks ago

My card was charged twice by Tradock on the same day. I had to dispute it with my bank. Tradock then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.

Pros: Reliable uptime|Full transparency

Cons: No crypto staking

Referral bonus never received

S
Seth W.
1 months ago

KYC with Tradock is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.

Pros: Helpful community forum|Wide product range|Risk management tools|Reliable uptime

Cons: Limited ETF selection

Trust broken beyond repair

N
Nora C.
2 months ago

The only good thing about Tradock is that they remind you why regulation matters. I found them when my bank disappointed me and I searched for alternatives. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.

Pros: Real-time alerts|Automated trading options|Wide product range

Cons: No dark mode on mobile|No crypto staking

Learning experience at my expense

C
Caleb F.
2 months ago

I requested my data from Tradock under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.

Pros: Economic calendar|Dividend tracking

Cons: Search feature is basic|Slow to add new assets

Misleading advertising

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Luke S.
4 months ago

I joined Tradock after reading several online reviews and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

Pros: Transparent fees|Social trading features|Personal attention

Cons: No dark mode on mobile|Withdrawal takes 1-2 business days

Total fraud - reported to authorities

K
Karen S.
5 months ago

After doing some research AFTER the fact (I know, I should have done this first), I discovered that Tradock is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.

Cons: Blocked my account|No legitimate license|Fake returns

Money trap disguised as a service

P
Patrick N.
5 months ago

The spread at Tradock is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through my accountant's suggestion and initially thought the platform was good - until I started trading seriously.

Pros: Segregated accounts|Demo account available|Intuitive for beginners

Cons: Desktop app not available on Linux

Duplicate positions after merge

P
Patrick X.
6 months ago

After spending since mid-2025 trying to make Tradock work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.

Pros: Copy trading available|Quick verification|Two-factor authentication|Multi-currency support

Cons: Limited demo account features|Currency conversion fee exists

Documents rejected repeatedly

N
Natalie S.
6 months ago

I referred a friend to Tradock from a blog post comparing services. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

Pros: Real-time alerts|High security standards|API access

Cons: Wait times can be long during peak hours