TradingLevel (tradinglevel.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: 44 20 3031 6726, 44 20460 04528 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: tradinglevel.com.
TradingLevel (tradinglevel.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Dedicated account manager|Multi-currency support
Cons: Limited demo account features
TradingLevel (tradinglevel.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Regular updates|Low minimum deposit|Dividend tracking|Easy withdrawals
Cons: Mobile app could be improved|Limited cryptocurrency options
What really bothers me about TradingLevel (tradinglevel.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after seeing their ad online and I fell for the polished exterior. Never again.
Pros: Fast execution|Great customer service|Reliable uptime
Cons: Account statements could be more detailed|Onboarding videos are outdated
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. TradingLevel (tradinglevel.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Comprehensive tools|Market news feed|No hidden fees|Real-time alerts
Cons: Limited demo account features
Customer support at TradingLevel (tradinglevel.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Clear documentation|Helpful community forum|Quick verification
Cons: Help articles are sometimes vague|No fractional shares
After for about ten months with TradingLevel (tradinglevel.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Personal attention|Comprehensive tools
Cons: Charting tools need more indicators|Email notifications too frequent
I closed a profitable position at TradingLevel (tradinglevel.com) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Copy trading available|Easy withdrawals|Multi-currency support
Cons: Email notifications too frequent|No crypto staking
I had high hopes for TradingLevel (tradinglevel.com) based on a colleague's recommendation, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Regular platform improvements|Automated trading options
Cons: No fractional shares
After spending for the past year and a half trying to make TradingLevel (tradinglevel.com) work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: No hidden fees|Wide product range|Intuitive for beginners|Great customer service
Cons: Live chat only during business hours
I have been trying to close my account with TradingLevel (tradinglevel.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Multi-device support|Multiple order types|Clean UI|Smooth onboarding
Cons: Account statements could be more detailed