TradingDeskFX has been flagged by Commodity Futures Trading Commission for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. TradingDeskFX said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Multi-currency support|Great customer service|Full transparency|Economic calendar
Cons: Live chat only during business hours|No fractional shares
I was about to invest with TradingDeskFX but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Commodity Futures Trading Commission has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Not registered with regulators|Unrealistic promises
Tried to withdraw my funds from TradingDeskFX and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Pros: Initially responsive customer service
Cons: No regulatory oversight|Money disappeared|Fake testimonials
After spending for about eight months trying to make TradingDeskFX work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Easy to use platform|Regular platform improvements
Cons: Currency conversion fee exists
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. TradingDeskFX recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Dividend tracking|Social trading features
Cons: Currency conversion fee exists|Minor UI glitches occasionally
I trusted TradingDeskFX with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Multi-device support|Personal attention|Good analytical tools|Competitive fees
Cons: Research section could be deeper
The hidden fees at TradingDeskFX are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Automated trading options|Regular platform improvements
Cons: Some tools only available on higher tiers|Limited ETF selection
TradingDeskFX seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Demo account available|Wide product range
Cons: No live chat on mobile|Wait times can be long during peak hours
Customer support at TradingDeskFX seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Wide product range|Copy trading available|Educational resources|Quick verification
Cons: Inactivity fee applies after 12 months
The platform itself is okay, but the customer service at TradingDeskFX is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Comprehensive tools|Easy to use platform|Good mobile app|Great customer service
Cons: No dark mode on mobile