Trading Direct FX (tradingdirect-fx.web.app) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +1 (956) 7070337, +1 (206) 6083760
Addresses: 3959 Fairlands Drive Pleasanton CA 94588 USA This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: tradingdirect-fx.web.app.
Trading Direct FX (tradingdirect-fx.web.app) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Professional team|Educational resources
Cons: Minimum deposit could be lower|Limited ETF selection
The onboarding at Trading Direct FX (tradingdirect-fx.web.app) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Tax reports included|Regular platform improvements
Cons: Would like more payment methods|Some tools only available on higher tiers
My withdrawal request from Trading Direct FX (tradingdirect-fx.web.app) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Wide product range|Regular platform improvements|Dividend tracking|Clear documentation
Cons: Would like more payment methods
KYC with Trading Direct FX (tradingdirect-fx.web.app) is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: No hidden fees|Personal attention|Regular platform improvements|Real-time alerts
Cons: Minor UI glitches occasionally|Limited ETF selection
Trading Direct FX (tradingdirect-fx.web.app) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Full transparency|Clean UI|Excellent charting
Cons: Onboarding videos are outdated
I gave Trading Direct FX (tradingdirect-fx.web.app) a fair chance. After for over three years of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Reliable uptime|Full transparency|Good analytical tools
Cons: No phone support on weekends
Trading Direct FX (tradingdirect-fx.web.app) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Easy to use platform|Excellent charting
Cons: Minimum deposit could be lower|Currency conversion fee exists