Trades Index Pro has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I requested my data from Trades Index Pro under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Economic calendar|Portfolio tracking tools
Cons: No integrated tax optimization|Some tools only available on higher tiers
I referred a friend to Trades Index Pro after hearing about them at a conference. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Demo account available|Transparent fees|Excellent charting
Cons: Charting tools need more indicators
After doing some research AFTER the fact (I know, I should have done this first), I discovered that Trades Index Pro is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.
Cons: Blocked my account|No legitimate license|Fake returns
Several red flags with Trades Index Pro: (1) They promise unrealistically high returns, (2) They're not registered with Financial Conduct Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.
Cons: Listed in warning databases|No transparency|Pressure to invest quickly
I experienced a security concern with my Trades Index Pro account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Detailed reporting|Stable platform|Clean UI|Educational resources
Cons: Live chat only during business hours|No live chat on mobile
I wanted to transfer my portfolio from another broker to Trades Index Pro. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Copy trading available|Transparent fees
Cons: Wait times can be long during peak hours
KYC with Trades Index Pro is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Clean UI|Dividend tracking|Stable platform|Good mobile app
Cons: Limited cryptocurrency options
Do not be fooled by the professional-looking website. Behind the scenes, Trades Index Pro is disorganized and incompetent. I found them through word of mouth in my investment club and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Fast deposits|Social trading features|Clean UI|Regular platform improvements
Cons: Wait times can be long during peak hours|No crypto staking
I have been trying to close my account with Trades Index Pro for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Two-factor authentication|Instant funding|Demo account available|No hidden fees
Cons: Mobile app could be improved|Currency conversion fee exists
Trades Index Pro had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Stable platform|Educational resources|Dividend tracking|Instant funding
Cons: No crypto staking|Alert system is basic