Cryptocurrency Exchanges

Traderoxec

1.5 (10 reviews)
🇬🇧 United Kingdom
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1.5
10 reviews
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About Traderoxec

Traderoxec has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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No phone number that works

D
David C.
1 months ago

The platform itself is okay, but the customer service at Traderoxec is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

Pros: Customizable dashboard|Clear documentation|Demo account available|Quick verification

Cons: Could offer more webinars

Limited to their own products

D
Derek I.
2 months ago

I trusted Traderoxec with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.

Pros: Intuitive for beginners|Great customer service|Fast deposits|Good mobile app

Cons: Live chat only during business hours|Slow to add new assets

Mobile app loses orders

N
Nicole M.
3 months ago

I closed a profitable position at Traderoxec and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.

Pros: Tax reports included|Reliable uptime

Cons: Charting tools need more indicators

Did my research - this is suspicious

L
Laura I.
6 months ago

Several red flags with Traderoxec: (1) They promise unrealistically high returns, (2) They're not registered with Financial Conduct Authority, (3) Their contact information is vague, (4) They pressure you to deposit quickly. I recommend everyone do thorough due diligence before investing with any company.

Cons: Flagged by Financial Conduct Authority|Cannot verify credentials

Do not believe the hype

J
John D.
8 months ago

Traderoxec locked my account without warning and demanded documents I had already submitted. for over three years later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

Pros: Tax reports included|Clean UI|Good analytical tools

Cons: No fractional shares|Mobile app could be improved

Stay far away from this company

M
Michael W.
8 months ago

Tried to withdraw my funds from Traderoxec and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.

Cons: Blocked my account|No legitimate license|Fake returns

A company that does not deserve your trust

M
Mark P.
8 months ago

My withdrawal request from Traderoxec has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.

Pros: Clean UI|Smooth onboarding

Cons: No integrated tax optimization|Spreads widen during volatile periods

Banned for no reason

W
William B.
11 months ago

I signed up with Traderoxec when my bank disappointed me and I searched for alternatives and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

Pros: Fast deposits|Clear documentation

Cons: Minor UI glitches occasionally|Wish they had more educational resources

Complaint process is a maze

S
Sophia K.
11 months ago

Traderoxec had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

Pros: Regular updates|Fast execution

Cons: Currency conversion fee exists

Important information for potential investors

P
Paul P.
1 years ago

I looked into Traderoxec and found they appear in the regulatory warnings database. Financial Conduct Authority has issued a notice about this firm. Whether this is a misunderstanding or a serious concern, the fact remains that proper due diligence is essential. Always verify the regulatory status of any company before investing your hard-earned money.

Pros: Information is publicly available for verification

Cons: Listed in IOSCO I-SCAN|May not be authorized in your jurisdiction