traderhouse.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: traderhouse.com.
traderhouse.com had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Market news feed|Responsive team|Copy trading available
Cons: No crypto staking|Could offer more webinars
I had high hopes for traderhouse.com after reading several online reviews, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: Automated trading options|Good analytical tools
Cons: Charting tools need more indicators
I wanted to transfer my portfolio from another broker to traderhouse.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Dividend tracking|Transparent fees|Professional team|Real-time alerts
Cons: Desktop app not available on Linux
traderhouse.com seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Competitive fees|Dividend tracking|Risk management tools
Cons: Withdrawal takes 1-2 business days|Slow to add new assets
The so-called education at traderhouse.com is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted for over a year thinking they would help me learn.
Pros: Market news feed|Smooth onboarding|Quick verification
Cons: Research section could be deeper
I found traderhouse.com through a financial advisor and the initial impression was positive. But for about three months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Easy to use platform|Clean UI|Market news feed
Cons: Live chat only during business hours
My withdrawal request from traderhouse.com has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Intuitive for beginners|Fast deposits
Cons: None so far
My card was charged twice by traderhouse.com on the same day. I had to dispute it with my bank. traderhouse.com then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Risk management tools|Social trading features|Good mobile app|Comprehensive tools
Cons: Charting tools need more indicators|No dark mode on mobile
My withdrawal from traderhouse.com was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. since I opened my account last year of being strung along.
Pros: Social trading features|Segregated accounts|Smooth onboarding|Full transparency
Cons: Desktop app not available on Linux|Help articles are sometimes vague
traderhouse.com changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Demo account available|Comprehensive tools|Market news feed|Instant funding
Cons: Cannot customize dashboard fully|Email notifications too frequent