Trader UR has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Addresses: Suite 305 Griffith Corporate Centre Beachmont Kingstown Saint Vincent and the Grenadines This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: traderur.com.
The spread at Trader UR is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through my accountant's suggestion and initially thought the platform was good - until I started trading seriously.
Pros: Educational resources|Multi-device support|Dividend tracking
Cons: Currency conversion fee exists
The mobile app from Trader UR is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Fast execution|Social trading features
Cons: Slow to add new assets|None so far
After spending since mid-2025 trying to make Trader UR work for me, I have given up. The platform has too many limitations, the fees are not competitive, and the quality of their market data is questionable. There are much better options available.
Pros: Automated trading options|Detailed reporting|Competitive fees
Cons: No live chat on mobile
The platform itself is okay, but the customer service at Trader UR is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Segregated accounts|Transparent fees|Risk management tools
Cons: Spreads widen during volatile periods
I experienced a security concern with my Trader UR account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Comprehensive tools|High security standards|Low minimum deposit
Cons: No live chat on mobile
Trader UR locked my account without warning and demanded documents I had already submitted. since the beginning of the year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Economic calendar|Automated trading options
Cons: Live chat only during business hours
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Trader UR said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Market news feed|Easy withdrawals|Great customer service
Cons: No live chat on mobile|Search feature is basic
I wanted to transfer my portfolio from another broker to Trader UR. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Copy trading available|Comprehensive tools
Cons: Website design could be more modern
I opened an account with Trader UR since the beginning of the year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Easy withdrawals|Social trading features|Reliable uptime
Cons: Help articles are sometimes vague|Cannot customize dashboard fully
Where do I even begin with Trader UR? for a few weeks now of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Excellent charting|Risk management tools|Real-time alerts
Cons: Minor UI glitches occasionally