Trader Chenix has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I closed a profitable position at Trader Chenix and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Multi-device support|Dividend tracking
Cons: Charting tools need more indicators
My card was charged twice by Trader Chenix on the same day. I had to dispute it with my bank. Trader Chenix then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Dividend tracking|Automated trading options
Cons: Limited cryptocurrency options
I signed up with Trader Chenix through a forum discussion and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Dividend tracking|API access
Cons: Live chat only during business hours|None so far
The mobile app from Trader Chenix is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Good analytical tools|Easy to use platform
Cons: Research section could be deeper
Trader Chenix locked my account without warning and demanded documents I had already submitted. for about ten months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Quick verification|Professional team|Low minimum deposit|Easy to use platform
Cons: Currency conversion fee exists
Do not use Trader Chenix for anything serious. I used them since I opened my account last year for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Excellent charting|Tax reports included
Cons: Some tools only available on higher tiers
After using Trader Chenix since I opened my account last year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Clean UI|Quick verification
Cons: Search feature is basic|Withdrawal takes 1-2 business days
I want to warn everyone about Trader Chenix. They have been flagged by Financial Conduct Authority as an unauthorized entity. I wish I had checked before investing. They use high-pressure sales tactics and fake testimonials. Once you send money, getting it back is nearly impossible.
Cons: Cannot withdraw funds|Not regulated|Pressure tactics
I joined Trader Chenix after a trusted YouTuber reviewed them and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Risk management tools|Real-time alerts
Cons: Alert system is basic|Cannot customize dashboard fully
Trader Chenix has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Personal attention|Tax reports included|Instant funding|Educational resources
Cons: Spreads widen during volatile periods|Help articles are sometimes vague