Tradeplugx Capital Group has been flagged by Commodity Futures Trading Commission for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Tradeplugx Capital Group has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Good mobile app|Tax reports included|Demo account available|Personal attention
Cons: Slow to add new assets|Withdrawal takes 1-2 business days
Customer support at Tradeplugx Capital Group seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Automated trading options|Professional team|Economic calendar
Cons: Limited demo account features
The onboarding at Tradeplugx Capital Group was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Comprehensive tools|High security standards
Cons: Website design could be more modern
Tried to withdraw my funds from Tradeplugx Capital Group and was told I needed to pay a "withdrawal tax" of 20%. This is a red flag. No legitimate broker charges withdrawal taxes. When I refused, they became aggressive and eventually stopped all communication. My entire investment is gone.
Cons: Blocked my account|No legitimate license|Fake returns
The spread at Tradeplugx Capital Group is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after seeing their ad online and initially thought the platform was good - until I started trading seriously.
Pros: Helpful community forum|Two-factor authentication|Regular updates|Copy trading available
Cons: Slow to add new assets|Could offer more webinars
The reporting at Tradeplugx Capital Group is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Two-factor authentication|Competitive fees
Cons: Live chat only during business hours|No integrated tax optimization
This company appears on the IOSCO I-SCAN international warnings list. Over 68 financial regulators worldwide contribute to this database. While being listed doesn't automatically mean fraud, it's a significant red flag that potential investors should take seriously. Do your research thoroughly.
Cons: Listed in IOSCO I-SCAN|May not be authorized in your jurisdiction
The only good thing about Tradeplugx Capital Group is that they remind you why regulation matters. I found them after hearing about them at a conference. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Risk management tools|Great customer service|Dedicated account manager
Cons: None so far
After using Tradeplugx Capital Group for about three months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Reliable uptime|Multi-device support|Regular updates|Dedicated account manager
Cons: Search feature is basic
Tradeplugx Capital Group locked my account without warning and demanded documents I had already submitted. for over a year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Segregated accounts|Market news feed|Clear documentation
Cons: Withdrawal takes 1-2 business days|No live chat on mobile