TradeNova / tradenova.eu.com has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I had a dispute with TradeNova / tradenova.eu.com and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Detailed reporting|Easy to use platform|Market news feed
Cons: No crypto staking
I am in a dispute with TradeNova / tradenova.eu.com over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Fast support response|Responsive team|Regular platform improvements|Transparent fees
Cons: Email notifications too frequent
After doing some research AFTER the fact (I know, I should have done this first), I discovered that TradeNova / tradenova.eu.com is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.
Pros: Initially responsive customer service
Cons: Cannot withdraw funds|Not regulated|Pressure tactics
My card was charged twice by TradeNova / tradenova.eu.com on the same day. I had to dispute it with my bank. TradeNova / tradenova.eu.com then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Fast support response|Helpful community forum
Cons: Spreads widen during volatile periods
I wanted to transfer my portfolio from another broker to TradeNova / tradenova.eu.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Instant funding|Regular platform improvements
Cons: Minimum deposit could be lower
My withdrawal from TradeNova / tradenova.eu.com was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for the past year and a half of being strung along.
Pros: Full transparency|Smooth onboarding
Cons: Limited cryptocurrency options
The reporting at TradeNova / tradenova.eu.com is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Clean UI|Good analytical tools
Cons: Limited ETF selection
What really bothers me about TradeNova / tradenova.eu.com is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them after doing extensive research and I fell for the polished exterior. Never again.
Pros: Economic calendar|Clean UI|Market news feed|Good analytical tools
Cons: No dark mode on mobile|Nothing significant
The platform at TradeNova / tradenova.eu.com is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since early this year of dealing with this, I have had enough.
Pros: Full transparency|Stable platform|Market news feed
Cons: Limited cryptocurrency options
After since I opened my account last year with TradeNova / tradenova.eu.com I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Easy withdrawals|Easy to use platform
Cons: No crypto staking|No live chat on mobile