TradeMax-Capital (trademax-capital.com) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: Rue de Vermont 53 1202 Genève Switzerland This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: trademax-capital.com.
What really bothers me about TradeMax-Capital (trademax-capital.com) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them when my bank disappointed me and I searched for alternatives and I fell for the polished exterior. Never again.
Pros: Reliable uptime|Helpful community forum
Cons: Would like more payment methods|No integrated tax optimization
TradeMax-Capital (trademax-capital.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Segregated accounts|API access|Two-factor authentication
Cons: Some tools only available on higher tiers|Help articles are sometimes vague
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. TradeMax-Capital (trademax-capital.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Automated trading options|Dividend tracking
Cons: Limited demo account features
Where do I even begin with TradeMax-Capital (trademax-capital.com)? for a couple of months now of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Transparent fees|Easy to use platform|Smooth onboarding
Cons: Limited social trading features
The platform at TradeMax-Capital (trademax-capital.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After since the beginning of the year of dealing with this, I have had enough.
Pros: Regular updates|Dedicated account manager|Quick verification|Transparent fees
Cons: No dark mode on mobile|Slow to add new assets
I referred a friend to TradeMax-Capital (trademax-capital.com) through a financial advisor. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: API access|Low minimum deposit|Regular platform improvements
Cons: Would like more payment methods|Nothing significant
The platform itself is okay, but the customer service at TradeMax-Capital (trademax-capital.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Intuitive for beginners|Detailed reporting|Social trading features
Cons: No integrated tax optimization|Limited demo account features
TradeMax-Capital (trademax-capital.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Risk management tools|Wide product range|No hidden fees
Cons: Some tools only available on higher tiers
My withdrawal from TradeMax-Capital (trademax-capital.com) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for roughly four months of being strung along.
Pros: Multiple order types|Dedicated account manager|Fast deposits|Good mobile app
Cons: Minor UI glitches occasionally|Withdrawal takes 1-2 business days
The hidden fees at TradeMax-Capital (trademax-capital.com) are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Low minimum deposit|Portfolio tracking tools|Regular platform improvements|Great customer service
Cons: Search feature is basic|Desktop app not available on Linux