Tradehall (tradehall.co and Tradehallglobal.co) has been flagged by ASIC (Australia) for "Unlicensed". Overseas regulator warning: SC Malaysia https://www.iosco.org/v2/investor_protection/?subsection=investor_alerts_portal&id=30878&entity=Tradehall
Phones: +6621198111
Addresses: Suite 305, Griffith Corporate Centre, Beachmont, P.O. Box 1510, Kingstown, Saint Vincent and the Grenadines; Office S ... This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: tradehall.co.
What really bothers me about Tradehall (tradehall.co and Tradehallglobal.co) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them from a blog post comparing services and I fell for the polished exterior. Never again.
Pros: High security standards|Good mobile app
Cons: Nothing significant|Wait times can be long during peak hours
I lost a significant amount because Tradehall (tradehall.co and Tradehallglobal.co) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Demo account available|Dedicated account manager|Competitive fees
Cons: None so far
After using Tradehall (tradehall.co and Tradehallglobal.co) since early this year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Economic calendar|Professional team|Automated trading options
Cons: Limited demo account features
I wanted to transfer my portfolio from another broker to Tradehall (tradehall.co and Tradehallglobal.co). They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Fast execution|Dedicated account manager|Easy withdrawals
Cons: Minimum deposit could be lower
The platform itself is okay, but the customer service at Tradehall (tradehall.co and Tradehallglobal.co) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Competitive fees|Instant funding
Cons: Live chat only during business hours|No dark mode on mobile
Tradehall (tradehall.co and Tradehallglobal.co) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Good analytical tools|Copy trading available
Cons: Spreads widen during volatile periods
The reporting at Tradehall (tradehall.co and Tradehallglobal.co) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Copy trading available|Excellent charting|Fast support response|Segregated accounts
Cons: Account statements could be more detailed
I have been trying to close my account with Tradehall (tradehall.co and Tradehallglobal.co) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Regular updates|Customizable dashboard|Personal attention
Cons: Limited demo account features|Onboarding videos are outdated
After for nearly two years with Tradehall (tradehall.co and Tradehallglobal.co), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Segregated accounts|Customizable dashboard|Transparent fees
Cons: Charting tools need more indicators
Customer support at Tradehall (tradehall.co and Tradehallglobal.co) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Customizable dashboard|Fast support response|Real-time alerts|Multiple order types
Cons: Currency conversion fee exists|Wish they had more educational resources