TradeDirect24 / tradedirect24.com has been flagged by Swiss Financial Market Supervisory Authority for "Other". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I gave TradeDirect24 / tradedirect24.com a fair chance. After for the past six months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Intuitive for beginners|Economic calendar
Cons: Nothing significant|No phone support on weekends
Customer support at TradeDirect24 / tradedirect24.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Transparent fees|Segregated accounts|Portfolio tracking tools
Cons: Search feature is basic
TradeDirect24 / tradedirect24.com locked my account without warning and demanded documents I had already submitted. for about ten months later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Copy trading available|Helpful community forum|Real-time alerts
Cons: Cannot customize dashboard fully
I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that TradeDirect24 / tradedirect24.com has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.
Cons: Not registered with regulators|Unrealistic promises
After since early this year with TradeDirect24 / tradedirect24.com I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Full transparency|Instant funding
Cons: Research section could be deeper|Inactivity fee applies after 12 months
My withdrawal request from TradeDirect24 / tradedirect24.com has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Regular updates|Comprehensive tools
Cons: Desktop app not available on Linux
I have been trying to close my account with TradeDirect24 / tradedirect24.com for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Fast execution|Smooth onboarding
Cons: No fractional shares
I requested my data from TradeDirect24 / tradedirect24.com under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Fast execution|Tax reports included
Cons: Inactivity fee applies after 12 months|No fractional shares
The spread at TradeDirect24 / tradedirect24.com is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them through my accountant's suggestion and initially thought the platform was good - until I started trading seriously.
Pros: Real-time alerts|Comprehensive tools|Intuitive for beginners
Cons: Withdrawal takes 1-2 business days|Live chat only during business hours
I signed up with TradeDirect24 / tradedirect24.com after doing extensive research and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Responsive team|Reliable uptime|Wide product range|Two-factor authentication
Cons: Limited social trading features|Minor UI glitches occasionally