Trade Spot AU (ts.tradespotau.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: ts.tradespotau.com.
My card was charged twice by Trade Spot AU (ts.tradespotau.com) on the same day. I had to dispute it with my bank. Trade Spot AU (ts.tradespotau.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Wide product range|Economic calendar
Cons: Research section could be deeper|No phone support on weekends
I closed a profitable position at Trade Spot AU (ts.tradespotau.com) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Fast execution|Good mobile app
Cons: Wish they had more educational resources|Minor UI glitches occasionally
Trade Spot AU (ts.tradespotau.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: No hidden fees|Full transparency
Cons: Charting tools need more indicators|Wish they had more educational resources
The reporting at Trade Spot AU (ts.tradespotau.com) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Fast deposits|Wide product range|Comprehensive tools
Cons: No live chat on mobile
The platform at Trade Spot AU (ts.tradespotau.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for about five months of dealing with this, I have had enough.
Pros: Low minimum deposit|Multiple order types|Risk management tools
Cons: Could offer more webinars