Trade Royal (tradroyal.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: 19724727844
Addresses: Corporate Headquarters 11 bis rue Scribe F 75009 Paris This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: tradroyal.com.
Trade Royal (tradroyal.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: API access|Risk management tools|Dividend tracking
Cons: Limited ETF selection|Would like more payment methods
I lost a significant amount because Trade Royal (tradroyal.com) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Customizable dashboard|Social trading features
Cons: Mobile app could be improved|Onboarding videos are outdated
Trade Royal (tradroyal.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Tax reports included|Good analytical tools|Regular updates|Stable platform
Cons: None so far|No crypto staking
I found Trade Royal (tradroyal.com) after attending a webinar they hosted and the initial impression was positive. But for over a year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Great customer service|Low minimum deposit
Cons: None so far|Help articles are sometimes vague
The platform at Trade Royal (tradroyal.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for close to eighteen months of dealing with this, I have had enough.
Pros: Low minimum deposit|Real-time alerts|Personal attention
Cons: Help articles are sometimes vague|Could offer more webinars
Trade Royal (tradroyal.com) has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Excellent charting|Copy trading available|Regular platform improvements
Cons: Minimum deposit could be lower
After for about three months with Trade Royal (tradroyal.com), I can only describe the experience as death by a thousand cuts. No single issue was catastrophic, but the constant stream of small problems, slow responses, and missing features wore me down until I finally left.
Pros: Multi-currency support|Clean UI
Cons: Cannot customize dashboard fully
The only good thing about Trade Royal (tradroyal.com) is that they remind you why regulation matters. I found them after seeing their ad online. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Intuitive for beginners|Helpful community forum|Regular platform improvements|Multiple order types
Cons: Charting tools need more indicators|Alert system is basic
If you are reading this considering Trade Royal (tradroyal.com) - run. I wish I had read more negative reviews through my accountant's suggestion. I thought the positive ones were real. Maybe some are. My experience over for the past year and a half has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Clear documentation|Multiple order types|Wide product range|API access
Cons: None so far
Customer support at Trade Royal (tradroyal.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Two-factor authentication|Good analytical tools
Cons: Slow to add new assets