Cryptocurrency Exchanges

Torweu

1.5 (15 reviews)
🇳🇿 New Zealand
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1.5
15 reviews
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About Torweu

Torweu has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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Bait and switch tactics

M
Megan F.
9 months ago

My card was charged twice by Torweu on the same day. I had to dispute it with my bank. Torweu then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.

Pros: Educational resources|Social trading features|Responsive team

Cons: Alert system is basic

The support team is useless

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Tiffany F.
10 months ago

Do not be fooled by the professional-looking website. Behind the scenes, Torweu is disorganized and incompetent. I found them through word of mouth in my investment club and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.

Pros: Detailed reporting|Multiple order types|Comprehensive tools|Social trading features

Cons: Onboarding videos are outdated

Joint account not supported

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Mia K.
11 months ago

After using Torweu for the past six months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Pros: Risk management tools|Two-factor authentication|Segregated accounts|Easy to use platform

Cons: Currency conversion fee exists

No phone number that works

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Tyler D.
1 years ago

My withdrawal request from Torweu has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.

Pros: Fast deposits|Professional team|Instant funding|Tax reports included

Cons: Wish they had more educational resources|Limited ETF selection

A disaster from day one

M
Max W.
1 years ago

I have been trying to close my account with Torweu for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

Pros: Demo account available|Portfolio tracking tools|Copy trading available

Cons: Could offer more webinars