Cryptocurrency Exchanges

Torweu

1.5 (15 reviews)
🇳🇿 New Zealand
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1.5
15 reviews
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About Torweu

Torweu has been flagged by Financial Markets Authority for "Unregistered/Unlicensed entity offering financial products or services|Fraud ...". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.

Customer Reviews

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They ignore every complaint

G
Gabrielle E.
1 months ago

Customer support at Torweu seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

Pros: Regular platform improvements|Instant funding|Fast support response

Cons: Charting tools need more indicators|Website design could be more modern

A masterclass in how not to run a business

N
Nicole S.
4 months ago

I am in a dispute with Torweu over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.

Pros: Excellent charting|Clear documentation|Good analytical tools|Multi-device support

Cons: Desktop app not available on Linux|Search feature is basic

Would give negative stars if possible

G
George P.
4 months ago

What really bothers me about Torweu is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them through a podcast recommendation and I fell for the polished exterior. Never again.

Pros: Smooth onboarding|Dedicated account manager|Good analytical tools

Cons: Nothing significant|Currency conversion fee exists

Total fraud - reported to authorities

J
Jennifer B.
4 months ago

I was contacted by Torweu through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.

Cons: Withdrawal fees demanded|Communication cut off|Not authorized

Red flags everywhere

R
Rachel S.
4 months ago

I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Torweu has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.

Cons: Not registered with regulators|Unrealistic promises

Impossible to reach anyone

M
Mia M.
5 months ago

The platform itself is okay, but the customer service at Torweu is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.

Pros: Clear documentation|Risk management tools|Smooth onboarding|No hidden fees

Cons: Would like more payment methods|Cannot customize dashboard fully

Complete waste of time

E
Ethan C.
6 months ago

If you are reading this considering Torweu - run. I wish I had read more negative reviews after attending a webinar they hosted. I thought the positive ones were real. Maybe some are. My experience over for about three months has been so bad I feel obligated to warn others. Do not make my mistake.

Pros: Educational resources|Easy withdrawals

Cons: Withdrawal takes 1-2 business days|No dark mode on mobile

Unresponsive and unhelpful

C
Courtney O.
6 months ago

I lost a significant amount because Torweu did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.

Pros: Full transparency|Multiple order types|Regular platform improvements|Stable platform

Cons: Slow to add new assets|Could offer more webinars

Swap rates are predatory

J
Jasmine T.
6 months ago

Where do I even begin with Torweu? for roughly four months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

Pros: Copy trading available|Two-factor authentication|Good mobile app

Cons: No dark mode on mobile

Do your due diligence first

N
Nicole V.
7 months ago

For anyone considering Torweu, please be aware that this company has been flagged by Financial Markets Authority. This does not necessarily mean they are a scam, but it does mean they may not be authorized to operate in certain jurisdictions. I strongly recommend checking the official regulator website before making any investment decisions.

Cons: Appears in regulatory warnings database|Uncertain regulatory status