Top Wealth (topwealthltd.com) has been flagged by Australian Securities and Investments Commission for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
The platform itself is okay, but the customer service at Top Wealth (topwealthltd.com) is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Multi-device support|Competitive fees
Cons: Limited social trading features
I had a dispute with Top Wealth (topwealthltd.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Portfolio tracking tools|Regular platform improvements
Cons: Currency conversion fee exists
Top Wealth (topwealthltd.com) seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Fast deposits|Two-factor authentication
Cons: Email notifications too frequent|Limited ETF selection