Top Trade Group has been flagged by Comisión para el Mercado Financiero (Financial Market Commission) for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I requested my data from Top Trade Group under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.
Pros: Instant funding|Competitive fees|Great customer service
Cons: Would like more payment methods
I am in a dispute with Top Trade Group over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Low minimum deposit|Tax reports included
Cons: Withdrawal takes 1-2 business days|Wait times can be long during peak hours
Top Trade Group had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Demo account available|Risk management tools|Two-factor authentication|High security standards
Cons: Mobile app could be improved