TMXA has been flagged by Comisión Nacional del Mercado de Valores for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. TMXA recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Quick verification|Fast support response
Cons: Charting tools need more indicators
What really bothers me about TMXA is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them from a blog post comparing services and I fell for the polished exterior. Never again.
Pros: Social trading features|Dedicated account manager
Cons: None so far|Mobile app could be improved
After using TMXA for over three years, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Good mobile app|Social trading features
Cons: No live chat on mobile|Limited demo account features
I was about to invest with TMXA but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Comisión Nacional del Mercado de Valores has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Not registered with regulators|Unrealistic promises
I closed a profitable position at TMXA and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Multi-currency support|Personal attention|Professional team|Regular updates
Cons: No integrated tax optimization|Limited ETF selection
My card was charged twice by TMXA on the same day. I had to dispute it with my bank. TMXA then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Multi-currency support|No hidden fees|Responsive team
Cons: Charting tools need more indicators|Help articles are sometimes vague
I had high hopes for TMXA after comparing multiple platforms, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.
Pros: API access|Fast execution|Fast deposits
Cons: Search feature is basic
TMXA seems more interested in acquiring new customers than taking care of existing ones. The marketing is aggressive but the product is mediocre. Once you are past the honeymoon period, the cracks in their service become very apparent.
Pros: Helpful community forum|Instant funding
Cons: Website design could be more modern|Some tools only available on higher tiers
Do not be fooled by the professional-looking website. Behind the scenes, TMXA is disorganized and incompetent. I found them through a podcast recommendation and I can only assume the positive reviews are either outdated or paid for because my experience was terrible.
Pros: Easy to use platform|Educational resources
Cons: Inactivity fee applies after 12 months|Minor UI glitches occasionally
I gave TMXA a fair chance. After since last summer of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Multiple order types|Wide product range|Personal attention
Cons: Limited social trading features