TM9FX has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
The reporting at TM9FX is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Fast support response|Instant funding|Tax reports included
Cons: No phone support on weekends|Nothing significant
The hidden fees at TM9FX are the real scandal here. What they advertise and what they actually charge are two different things. By the time I realized how much I was paying in various fees and spreads, I had already lost a meaningful amount.
Pros: Good analytical tools|Transparent fees|Stable platform|Tax reports included
Cons: Would like more payment methods
I trusted TM9FX with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Demo account available|Professional team|Risk management tools|Excellent charting
Cons: No live chat on mobile|No phone support on weekends
Customer support at TM9FX seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Wide product range|Fast support response|Risk management tools
Cons: Wait times can be long during peak hours|Search feature is basic
I was about to invest with TM9FX but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Financial Conduct Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Unauthorized firm|Found in IOSCO warnings database
The only good thing about TM9FX is that they remind you why regulation matters. I found them after doing extensive research. They are regulated in a jurisdiction with weak consumer protection. When things went wrong I had nowhere to turn. Stick to well-regulated brokers.
Pros: Fast deposits|No hidden fees|Dividend tracking
Cons: No integrated tax optimization
After for over a year with TM9FX I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: High security standards|Multiple order types
Cons: Email notifications too frequent
KYC with TM9FX is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Professional team|Multi-currency support|Fast deposits
Cons: Research section could be deeper
I had a dispute with TM9FX and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Economic calendar|Helpful community forum
Cons: No integrated tax optimization|Minimum deposit could be lower
TM9FX offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Quick verification|Competitive fees|Multi-device support
Cons: No phone support on weekends|Limited demo account features