Tilney Asset Management has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 020 3769 3794
Addresses: Winchester House 1 Great Winchester Street London EC2N 2DB UK This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.tilneyassetmngt.com.
I opened an account with Tilney Asset Management for over a year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Intuitive for beginners|Professional team|Dividend tracking|Helpful community forum
Cons: No phone support on weekends
After for close to eighteen months with Tilney Asset Management I requested to close my account and withdraw. They said I had to complete a 30-day cooling-off period. Then they said there was a minimum holding period for my last deposit. They make it as hard as possible to leave.
Pros: Fast support response|Easy to use platform|Smooth onboarding|Clean UI
Cons: Mobile app could be improved|Minimum deposit could be lower
I have been trying to close my account with Tilney Asset Management for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Instant funding|Dividend tracking|Social trading features
Cons: Spreads widen during volatile periods|Could offer more webinars
I wanted to transfer my portfolio from another broker to Tilney Asset Management. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.
Pros: Comprehensive tools|Dividend tracking|Fast support response|Intuitive for beginners
Cons: Nothing significant
I referred a friend to Tilney Asset Management after seeing their ad online. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Stable platform|Two-factor authentication|Fast support response
Cons: Would like more payment methods|No fractional shares
The onboarding at Tilney Asset Management was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Full transparency|Regular platform improvements
Cons: Account statements could be more detailed