TheChange.io has been flagged by Malta Financial Services Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
I have been trying to close my account with TheChange.io for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Responsive team|Stable platform|Tax reports included
Cons: Wait times can be long during peak hours
The onboarding at TheChange.io was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Customizable dashboard|Instant funding
Cons: Alert system is basic|No phone support on weekends