TheChange.io has been flagged by Malta Financial Services Authority for "Unregistered/Unlicensed entity offering financial products or services". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm.
After using TheChange.io for over three years, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: No hidden fees|Helpful community forum|Dividend tracking|Segregated accounts
Cons: Currency conversion fee exists
I experienced a security concern with my TheChange.io account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.
Pros: Segregated accounts|Fast deposits|High security standards|Quick verification
Cons: Wish they had more educational resources|No dark mode on mobile
I was about to invest with TheChange.io but decided to check their regulatory status first. They claim to be regulated but I could not find them on any official register. Malta Financial Services Authority has actually issued a warning about this firm. Thank goodness I checked before sending any money.
Cons: Unauthorized firm|Found in IOSCO warnings database
Do not believe the bonus offer from TheChange.io. The turnover requirement is designed so you can never withdraw. I learned the hard way. I deposited while looking for alternatives to my previous provider and the bonus terms were buried in pages of small print. My fault for not reading but their design is predatory.
Pros: Full transparency|Demo account available|Real-time alerts
Cons: No crypto staking
The mobile app from TheChange.io is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Stable platform|Segregated accounts|Dedicated account manager|Low minimum deposit
Cons: No phone support on weekends
Customer support at TheChange.io seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Responsive team|Fast deposits
Cons: Website design could be more modern
TheChange.io had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Multi-currency support|Great customer service|Clean UI|Competitive fees
Cons: Limited demo account features
I was contacted by TheChange.io through social media. They promised guaranteed returns of 20-30% monthly. Being naive, I invested. The "account manager" pressured me to invest more and more. When I finally tried to take profit, my account was frozen and they stopped responding. Classic Ponzi/advance fee fraud.
Cons: Cannot withdraw funds|Not regulated|Pressure tactics
TheChange.io has the worst mobile app I have ever used for investing. It crashes constantly, features that work on desktop are missing entirely, and the security implementation is questionable at best. How they released this app is beyond me.
Pros: Tax reports included|Social trading features
Cons: Alert system is basic|Account statements could be more detailed
I opened an account with TheChange.io for over three years ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Real-time alerts|Tax reports included|Instant funding|Regular platform improvements
Cons: Email notifications too frequent|Limited social trading features