the-immediateconnect.com

I wanted to transfer my portfolio from another broker to the-immediateconnect.com. They said they do not accept in-kind transfers for my asset type. I had to sell, withdraw, deposit, and rebuy - incurring taxes and spread costs. They did not tell me this before I signed up.

I joined the-immediateconnect.com after a friend recommended them and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

I referred a friend to the-immediateconnect.com after hearing about them at a conference. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.

After using the-immediateconnect.com since the beginning of the year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. the-immediateconnect.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.

My card was charged twice by the-immediateconnect.com on the same day. I had to dispute it with my bank. the-immediateconnect.com then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.

I found the-immediateconnect.com after reading several online reviews and the initial impression was positive. But for just over a year later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.

I gave the-immediateconnect.com a fair chance. After for over a year of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.

Where do I even begin with the-immediateconnect.com? since last summer of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

I closed a profitable position at the-immediateconnect.com and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.