The Financial Centre (financialcentre.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: financialcentre.com.
The reporting at The Financial Centre (financialcentre.com) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Smooth onboarding|Helpful community forum
Cons: No fractional shares
The Financial Centre (financialcentre.com) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Dedicated account manager|Excellent charting|Clear documentation
Cons: No dark mode on mobile|Help articles are sometimes vague
Customer support at The Financial Centre (financialcentre.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Competitive fees|No hidden fees|Great customer service|Educational resources
Cons: Charting tools need more indicators
Opened my account with The Financial Centre (financialcentre.com) through word of mouth in my investment club and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Dedicated account manager|Instant funding|Customizable dashboard
Cons: Withdrawal takes 1-2 business days|Limited ETF selection
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. The Financial Centre (financialcentre.com) recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Low minimum deposit|Multi-currency support
Cons: Charting tools need more indicators|Email notifications too frequent
The Financial Centre (financialcentre.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Regular platform improvements|Clean UI|Dedicated account manager
Cons: Minimum deposit could be lower
The Financial Centre (financialcentre.com) locked my account without warning and demanded documents I had already submitted. since mid-2025 later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.
Pros: Helpful community forum|Multiple order types
Cons: No dark mode on mobile|Account statements could be more detailed
The Financial Centre (financialcentre.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Risk management tools|Reliable uptime|Stable platform
Cons: Website design could be more modern
After using The Financial Centre (financialcentre.com) for roughly four months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Easy to use platform|Clear documentation|Dividend tracking
Cons: Inactivity fee applies after 12 months|Live chat only during business hours