Thackeray Mines (thackareymines.com) has been flagged by ASIC (Australia) for "Unlicensed". Phones: +1 (639) 5629 427
Addresses: 319 Souris Avenue Saskatchewan Canada S4H0C6 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.thackeraymines.com.
After using Thackeray Mines (thackareymines.com) for roughly four months, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Detailed reporting|Segregated accounts|Transparent fees
Cons: Minor UI glitches occasionally
I trusted Thackeray Mines (thackareymines.com) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Instant funding|Segregated accounts|Responsive team|Easy to use platform
Cons: Minimum deposit could be lower|Mobile app could be improved
Do not use Thackeray Mines (thackareymines.com) for anything serious. I used them for about five months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Professional team|Fast execution|Clean UI|Excellent charting
Cons: No crypto staking|No fractional shares
My withdrawal request from Thackeray Mines (thackareymines.com) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Great customer service|Quick verification
Cons: Would like more payment methods|Minor UI glitches occasionally
Customer support at Thackeray Mines (thackareymines.com) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Regular platform improvements|Fast execution|Customizable dashboard|Smooth onboarding
Cons: Some tools only available on higher tiers
Where do I even begin with Thackeray Mines (thackareymines.com)? for roughly four months of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Personal attention|Social trading features|Transparent fees|API access
Cons: Inactivity fee applies after 12 months|Live chat only during business hours
Thackeray Mines (thackareymines.com) has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Segregated accounts|Tax reports included|Responsive team
Cons: Search feature is basic
I gave Thackeray Mines (thackareymines.com) a fair chance. After for about three months of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Good analytical tools|Wide product range
Cons: Wait times can be long during peak hours
I closed a profitable position at Thackeray Mines (thackareymines.com) and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Instant funding|Risk management tools|Tax reports included|API access
Cons: Could offer more webinars
Their execution during news is terrible. I had limit orders in place. When the news hit, my orders were not filled at the limit price - they were filled much worse. Thackeray Mines (thackareymines.com) said it was market conditions. Same news, another broker filled me properly. They are not honest.
Pros: Real-time alerts|Responsive team|Segregated accounts|Automated trading options
Cons: Limited cryptocurrency options