Tesssupporter has been flagged by Financial Conduct Authority for "Unregistered/Unlicensed entity offering financial products or services". Firm states on website they are registered with The FCA when not - Breach of s24 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.tesssupporter.com.
KYC with Tesssupporter is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Economic calendar|Instant funding|Detailed reporting
Cons: Onboarding videos are outdated
I found Tesssupporter after my brother mentioned them and the initial impression was positive. But for about five months later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Low minimum deposit|Easy withdrawals|Two-factor authentication
Cons: Minor UI glitches occasionally|No fractional shares
After doing some research AFTER the fact (I know, I should have done this first), I discovered that Tesssupporter is not authorized by any legitimate financial regulator. They are operating illegally. The website looks very professional but it's all a facade. Please check the regulatory warnings database before investing with ANY company.
Pros: Initially responsive customer service
Cons: No regulatory oversight|Money disappeared|Fake testimonials
Tesssupporter has no proper customer support. The live chat is a bot. The phone number goes to a call center that cannot access your account. Email takes two weeks. When I had a real problem they were nowhere to be found.
Pros: Social trading features|Great customer service|Risk management tools
Cons: Inactivity fee applies after 12 months|No fractional shares
If you are reading this considering Tesssupporter - run. I wish I had read more negative reviews while looking for alternatives to my previous provider. I thought the positive ones were real. Maybe some are. My experience over for nearly two years has been so bad I feel obligated to warn others. Do not make my mistake.
Pros: Regular platform improvements|Real-time alerts|Professional team
Cons: Minor UI glitches occasionally|Some tools only available on higher tiers
The so-called education at Tesssupporter is just marketing. Every webinar ends with a push to deposit more. The market analysis is generic and often wrong. If you want real education go elsewhere. I wasted since I opened my account last year thinking they would help me learn.
Pros: Multi-device support|Fast deposits
Cons: Inactivity fee applies after 12 months|Email notifications too frequent
I referred a friend to Tesssupporter after my brother mentioned them. We both deposited. The referral bonus never arrived. Support said we did not meet the terms. When we asked which terms they pointed to a clause that was added after we signed up. Shady.
Pros: Good mobile app|Transparent fees|Fast deposits
Cons: Limited social trading features|Nothing significant
I found this company through a friend who recommended it. Before investing, I checked various regulatory databases and found that Tesssupporter has been flagged as an unauthorized entity. I informed my friend immediately. Please always verify with official sources - a quick search could save you thousands.
Pros: Website looks legitimate on the surface
Cons: Listed in warning databases|No transparency|Pressure to invest quickly
The mobile app from Tesssupporter is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Multi-device support|Easy to use platform
Cons: Research section could be deeper|Limited ETF selection
I looked into Tesssupporter and found they appear in the regulatory warnings database. Financial Conduct Authority has issued a notice about this firm. Whether this is a misunderstanding or a serious concern, the fact remains that proper due diligence is essential. Always verify the regulatory status of any company before investing your hard-earned money.
Cons: Flagged by international regulators|Due diligence required