Term Finder (term-finder.com) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: Suite 112 Orion Mall Palm Street Victoria Mahe Seychelles This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.term-finder.com.
My card was charged twice by Term Finder (term-finder.com) on the same day. I had to dispute it with my bank. Term Finder (term-finder.com) then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Multi-currency support|High security standards|Transparent fees
Cons: Would like more payment methods
I opened an account with Term Finder (term-finder.com) since I opened my account last year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Quick verification|Good mobile app|Regular updates|Multiple order types
Cons: Could offer more webinars|Some tools only available on higher tiers
My withdrawal request from Term Finder (term-finder.com) has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Helpful community forum|Personal attention
Cons: Website design could be more modern
The reporting at Term Finder (term-finder.com) is laughably bad. Tax documents are inaccurate, transaction histories have gaps, and trying to export data for your accountant is a nightmare. For a financial platform, getting the numbers right should be the bare minimum.
Pros: Multiple order types|Multi-currency support|Low minimum deposit|Fast deposits
Cons: Wait times can be long during peak hours|Currency conversion fee exists
I signed up with Term Finder (term-finder.com) after hearing about them at a conference and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Fast execution|Customizable dashboard
Cons: Slow to add new assets|Withdrawal takes 1-2 business days
I lost a significant amount because Term Finder (term-finder.com) did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Tax reports included|Segregated accounts|Detailed reporting
Cons: No phone support on weekends
After using Term Finder (term-finder.com) for over three years, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.
Pros: Clean UI|Smooth onboarding|Fast support response|Reliable uptime
Cons: Desktop app not available on Linux