Term Commodities has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 1267 932 5020, fax 1267 295 4212
Addresses: 123 South Broad Street Philadelphia PA 19109 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.termcommodities.com.
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. Term Commodities recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Customizable dashboard|Easy to use platform|Demo account available
Cons: None so far|Could offer more webinars
I lost a significant amount because Term Commodities did not execute my stop loss during a flash crash. They said the market was illiquid. Other brokers managed to execute. I have no proof they did not trade against me. Avoid.
Pros: Stable platform|Easy to use platform|Personal attention|Detailed reporting
Cons: Wish they had more educational resources
Opened my account with Term Commodities after seeing their ad online and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Clear documentation|Segregated accounts|Clean UI
Cons: Help articles are sometimes vague
I trusted Term Commodities with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: Regular updates|No hidden fees
Cons: None so far
I opened an account with Term Commodities for just over a year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Dedicated account manager|Reliable uptime|Helpful community forum|Regular updates
Cons: Charting tools need more indicators
What really bothers me about Term Commodities is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them while looking for alternatives to my previous provider and I fell for the polished exterior. Never again.
Pros: Clean UI|Good analytical tools
Cons: Email notifications too frequent
The platform itself is okay, but the customer service at Term Commodities is truly awful. I waited weeks for a response to a simple inquiry. When they did respond, it felt like a generic template that did not address my specific issue at all.
Pros: Helpful community forum|Demo account available|Automated trading options|Real-time alerts
Cons: Email notifications too frequent|Some tools only available on higher tiers
Customer support at Term Commodities seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Full transparency|Low minimum deposit
Cons: Could offer more webinars|Withdrawal takes 1-2 business days
My withdrawal request from Term Commodities has been pending for over two weeks now. Every time I contact support, I get the same copy-paste response about processing times. This is unacceptable for a financial platform in this day and age.
Pros: Low minimum deposit|Clear documentation|Intuitive for beginners|Good analytical tools
Cons: No integrated tax optimization
Do not use Term Commodities for anything serious. I used them for about eight months for small trades and it was okay. When I deposited a larger amount and traded more, my account was flagged, my withdrawals were delayed, and I was asked to explain my trading. They treat active traders like criminals.
Pros: Clear documentation|Easy to use platform|Stable platform
Cons: Limited cryptocurrency options