Telunax (telunax.com) has been flagged by ASIC (Australia) for "Unlicensed". This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: telunax.com.
The platform at Telunax (telunax.com) is riddled with bugs. Charts display incorrect data, order confirmations sometimes fail silently, and the portfolio tracker disagrees with actual positions. After for over a year of dealing with this, I have had enough.
Pros: Comprehensive tools|Responsive team|Transparent fees|Fast support response
Cons: Would like more payment methods|Help articles are sometimes vague
I had a dispute with Telunax (telunax.com) and went to their complaints process. They have an internal team that just defends the company. Then they said I could go to an ombudsman - but the ombudsman they use is industry-funded and rarely rules for the client. The system is rigged.
Pros: Reliable uptime|Demo account available
Cons: Minor UI glitches occasionally
I am in a dispute with Telunax (telunax.com) over a trade that was clearly erroneous. The price shown was wrong, I closed at a profit, and they reversed the trade and took the money back. They said it was a system error. So I lose and they keep? Unacceptable.
Pros: Fast execution|Portfolio tracking tools|Good analytical tools|Helpful community forum
Cons: Withdrawal takes 1-2 business days|Some tools only available on higher tiers
The mobile app from Telunax (telunax.com) is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Comprehensive tools|Instant funding
Cons: No integrated tax optimization
The onboarding at Telunax (telunax.com) was smooth which makes the subsequent experience even more frustrating. Once they have your money, the quality of service drops dramatically. Getting anyone to help you with an actual problem is nearly impossible.
Pros: Personal attention|Portfolio tracking tools|Educational resources|Dedicated account manager
Cons: Research section could be deeper
I gave Telunax (telunax.com) a fair chance. After for a few weeks now of usage, I can say with confidence that there are far better options available. The interface is clunky, the fees are higher than competitors, and the customer support team seems overwhelmed or understaffed.
Pros: Instant funding|API access
Cons: Email notifications too frequent
Telunax (telunax.com) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.
Pros: Full transparency|Professional team
Cons: Wish they had more educational resources
Opened my account with Telunax (telunax.com) when my bank disappointed me and I searched for alternatives and regretted it within the first month. The platform crashed during a critical moment, I lost potential gains, and support basically told me it was not their problem. Absolutely unacceptable behavior.
Pros: Competitive fees|Instant funding|Educational resources
Cons: Account statements could be more detailed
Telunax (telunax.com) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.
Pros: Portfolio tracking tools|Social trading features
Cons: Email notifications too frequent
I have been trying to close my account with Telunax (telunax.com) for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Easy withdrawals|Helpful community forum|Responsive team
Cons: No crypto staking|No integrated tax optimization