Teikoku Commodities Inc has been flagged by ASIC (Australia) for "Unlicensed (Legacy)". Phones: 81 3 4520 9237, fax 81 3 4496 4422
Addresses: Shin-Marunouchi Building 1-5-1 Marunouchi Chiyoda-Ku Tokyo 100-6590 This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.teikokucommodities.com.
I signed up with Teikoku Commodities Inc after reading several online reviews and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.
Pros: Fast deposits|Customizable dashboard|Comprehensive tools|High security standards
Cons: No live chat on mobile
Customer support at Teikoku Commodities Inc seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Great customer service|Detailed reporting
Cons: Currency conversion fee exists|Alert system is basic
My card was charged twice by Teikoku Commodities Inc on the same day. I had to dispute it with my bank. Teikoku Commodities Inc then froze my account and said I had a negative balance because of the chargeback. They created the problem and then punished me for it.
Pros: Clean UI|Fast support response
Cons: No phone support on weekends
I closed a profitable position at Teikoku Commodities Inc and the profit was not credited for 5 days. Support said it was a settlement delay. When it finally arrived it was less than the amount shown on the platform. They could not explain the difference. I have moved my account.
Pros: Clean UI|Tax reports included
Cons: Limited cryptocurrency options
I have been trying to close my account with Teikoku Commodities Inc for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.
Pros: Copy trading available|No hidden fees
Cons: Wish they had more educational resources
I trusted Teikoku Commodities Inc with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.
Pros: High security standards|Wide product range|Stable platform|Multi-device support
Cons: Would like more payment methods
KYC with Teikoku Commodities Inc is a nightmare. I submitted my ID and proof of address. They rejected it and asked for a utility bill. I sent it. They asked for a bank statement. Then they asked for a selfie with the ID. Then they said the selfie did not match. I gave up.
Pros: Regular updates|Quick verification|Full transparency|Easy to use platform
Cons: Mobile app could be improved