Brokerages

TD Ameritrade

1.6 (11 reviews)
🇺🇸 United States, Omaha
Visit Website
1.6
11 reviews
5
0
4
0
3
1
2
4
1
6

About TD Ameritrade

Brokerage firm offering electronic trading platform for stocks, bonds, options, and mutual funds, now part of Charles Schwab.

Customer Reviews

Write a Review

Withdrawal rejected 3 times

M
Miles N.
1 months ago

I have been trying to close my account with TD Ameritrade for weeks now and they keep giving me the runaround. First it was a form to fill out, then identity verification again, then a mandatory phone call that never gets scheduled. They make leaving impossible.

Pros: Real-time alerts|Tax reports included

Cons: Desktop app not available on Linux|Wish they had more educational resources

Dealing desk manipulation

A
Aiden M.
2 months ago

TD Ameritrade changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.

Pros: Clean UI|No hidden fees|Real-time alerts|API access

Cons: No crypto staking|Onboarding videos are outdated

The opposite of what they advertise

S
Susan P.
3 months ago

I opened an account with TD Ameritrade for over three years ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.

Pros: Copy trading available|Great customer service|Full transparency|Quick verification

Cons: No fractional shares

They do not care about customers

A
Aiden F.
5 months ago

TD Ameritrade locked my account without warning and demanded documents I had already submitted. for over a year later I still do not have access to my funds. Their compliance team does not respond to emails. I am considering legal action.

Pros: Good mobile app|Easy withdrawals|Dividend tracking|Reliable uptime

Cons: Minor UI glitches occasionally|Would like more payment methods

Requotes on every order

D
Derek Z.
5 months ago

The spread at TD Ameritrade is not what they advertise. During volatile markets it widens so much that you lose before the trade even starts. I found them after reading several online reviews and initially thought the platform was good - until I started trading seriously.

Pros: Dividend tracking|Educational resources|Two-factor authentication|Reliable uptime

Cons: Spreads widen during volatile periods

Indicators are limited and buggy

C
Caleb C.
6 months ago

After using TD Ameritrade since I opened my account last year, I decided to move my account elsewhere. The platform was unreliable, withdrawals took an unreasonable amount of time, and I could never get a straight answer from customer service. Frustrating experience overall.

Pros: Demo account available|Copy trading available|Portfolio tracking tools|Regular platform improvements

Cons: No live chat on mobile|No phone support on weekends

Disgraceful treatment of customers

A
Alex O.
8 months ago

I signed up with TD Ameritrade after a friend recommended them and the first red flag was the aggressive account manager who would not stop calling. After depositing, the promised support vanished. Withdrawals are delayed with endless excuses. I have reported them to the regulator.

Pros: Easy to use platform|Dedicated account manager

Cons: Wait times can be long during peak hours|Some tools only available on higher tiers

Average experience

G
Gabriel T.
9 months ago

I've been using TD Ameritrade for six months. It works for basic stock and ETF investing. The app is okay, execution is fine. Nothing has gone wrong but nothing has particularly impressed me either. Fees are middle of the road. If you're looking for something that just works, it's adequate.

Pros: Does the basics well

Cons: Nothing stands out, average in every way

Left feeling scammed

Z
Zoe Y.
9 months ago

TD Ameritrade offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.

Pros: Responsive team|Real-time alerts|Tax reports included|Helpful community forum

Cons: Limited cryptocurrency options

Leverage too high for retail

H
Hugo E.
11 months ago

I requested my data from TD Ameritrade under GDPR. They sent a partial export that was missing months of transactions. When I asked for the rest they said it was a technical issue. Still waiting. They do not take data rights seriously.

Pros: Full transparency|Professional team|Detailed reporting

Cons: Live chat only during business hours|Help articles are sometimes vague