tandexo.com has been flagged by AMF (France) for "Unauthorised". Category: Forex This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: tandexo.com.
Customer support at tandexo.com seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Real-time alerts|Helpful community forum
Cons: Help articles are sometimes vague|Withdrawal takes 1-2 business days
The mobile app from tandexo.com is dangerous. I placed an order that showed as pending, so I placed another. Both executed and I was overexposed. When I complained they said it was user error. The app design is misleading.
Pros: Educational resources|Easy to use platform|Helpful community forum|Clean UI
Cons: Limited demo account features|Inactivity fee applies after 12 months
Their two-factor authentication was optional when I joined. I enabled it. Later I lost my phone and could not log in. tandexo.com recovery process took 3 weeks and required notarized documents. By then I had missed important trades. Their security is your inconvenience.
Pros: Low minimum deposit|Fast deposits|Full transparency
Cons: Minimum deposit could be lower
tandexo.com advertises low fees but once you dig into the fine print, there are numerous charges that add up quickly. Inactivity fees, withdrawal fees, currency conversion fees - it all eats into your returns. I wish I had read the terms more carefully.
Pros: Low minimum deposit|Clear documentation|Dedicated account manager
Cons: Charting tools need more indicators|Mobile app could be improved
tandexo.com offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.
Pros: Fast execution|Two-factor authentication|Multiple order types
Cons: None so far|No dark mode on mobile
I opened an account with tandexo.com for over a year ago. The platform frequently logs you out, orders fail to execute at the stated price, and when you complain they blame your internet connection. I have screenshots proving otherwise.
Pros: Competitive fees|Wide product range
Cons: No dark mode on mobile|Search feature is basic