SydneyFX (syd-fx.io) has been flagged by ASIC (Australia) for "Unlicensed". Addresses: 327 Archbishop Makariou Limassol 3106 Cyprus This company appears in our regulatory warnings database. Always verify with official regulatory sources before investing or doing business with this firm. Website domain: www.syd-fx.io.
I found SydneyFX (syd-fx.io) through a podcast recommendation and the initial impression was positive. But for nearly two years later, I have encountered so many issues that I cannot recommend them. Trades failing, charts not loading, and support tickets going unanswered for days at a time.
Pros: Reliable uptime|Portfolio tracking tools
Cons: Limited social trading features
Where do I even begin with SydneyFX (syd-fx.io)? since last summer of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.
Pros: Multiple order types|Instant funding|Competitive fees|Dedicated account manager
Cons: Limited ETF selection
I joined SydneyFX (syd-fx.io) after comparing multiple platforms and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.
Pros: Competitive fees|Multi-device support|Fast execution|Instant funding
Cons: Desktop app not available on Linux|Website design could be more modern
My withdrawal from SydneyFX (syd-fx.io) was rejected three times for vague reasons. Each time they asked for more documents. When I finally provided everything, they said my account was under review. for about ten months of being strung along.
Pros: Helpful community forum|Detailed reporting|Good analytical tools
Cons: Limited cryptocurrency options
Customer support at SydneyFX (syd-fx.io) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.
Pros: Great customer service|Tax reports included|Excellent charting|Quick verification
Cons: Spreads widen during volatile periods|Slow to add new assets