Sydney FX (sfx-client.io)

Customer support at Sydney FX (sfx-client.io) seems to be run by people who have never used the platform. Every time I call with an issue, I end up explaining how their own system works before they can help me. It would be funny if my money was not involved.

I trusted Sydney FX (sfx-client.io) with a significant portion of my savings and I deeply regret that decision. Not because of market losses, but because of how poorly the platform performed and how dismissively the support team treated my concerns.

Where do I even begin with Sydney FX (sfx-client.io)? for over a year of broken promises, unanswered tickets, and a platform that feels like it was built in 2010. They spend more on marketing than on actually improving their service. Stay away from this company.

I joined Sydney FX (sfx-client.io) after hearing about them at a conference and from the start, things felt off. The signup process collected far more personal information than necessary, the verification took unreasonably long, and when I finally got access, the platform was nothing like what was advertised.

What really bothers me about Sydney FX (sfx-client.io) is the disconnect between their marketing and reality. They position themselves as a premium service but deliver a below-average experience. Found them from a blog post comparing services and I fell for the polished exterior. Never again.

I had high hopes for Sydney FX (sfx-client.io) after my brother mentioned them, but my experience has been disappointing. Customer support is slow, the platform has frequent issues, and their fee structure is not as transparent as advertised. I am actively looking for alternatives now.

Sydney FX (sfx-client.io) changed their fee structure with one month notice. What was a flat fee became a percentage. For my account size it meant a huge increase. When I objected they said I could leave. So I am leaving and writing this review.

Sydney FX (sfx-client.io) offers copy trading. I copied a top trader. The copy trades often executed at worse prices than the original. When I asked why they said it was due to latency and liquidity. So the feature is broken or they are skimming. Either way I stopped using it.

Sydney FX (sfx-client.io) had an outage that lasted several hours during a major market event. Not only did they fail to prevent it, but they also failed to communicate what was happening. We were left in the dark while our investments were at risk.

I experienced a security concern with my Sydney FX (sfx-client.io) account and reported it immediately. Their response time was inexcusable for a financial platform. It took them four days to acknowledge my report and another week to actually address it.